Privacy Policy

Privacy Policy — Aurum Consulting

Effective date: October 13, 2025

1. Introduction

Aurum Consulting provides performance marketing and consulting services for gyms. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you interact with our Facebook Page, submit forms (including Facebook Lead Ads), message us, or use our services.

2. Information we collect

We may collect:

- Contact information: name, email address, phone number.

- Business information: gym name, website, ad account IDs, monthly ad spend (if provided).

- Communications: messages you send via Facebook Messenger, email, or forms.

- Marketing data: ad interaction data, referral/UTM parameters, and public profile info from Facebook (as permitted).

- Technical data: IP address, device and browser information, and cookies (if you visit a website).

3. How we use your information

We use personal information to respond to inquiries, provide services (audits, ad management), send marketing communications (only if you opt in), improve our services, and comply with legal obligations.

4. SMS/Text Messaging Privacy Policy

When you submit your information through our lead form, you may receive text messages from Aurum Consulting at the phone number you provided. These messages are sent for the purpose of following up on your inquiry, providing information about our services, and assisting you with your request.

Opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes at any time.
We do not sell, rent, or share your mobile information with external parties.
Message frequency may vary. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP to any message. For help, reply HELP or contact us at arnavn@aurumconsults.com.

For more information about how we collect, use, and protect your personal information, please review the rest of our Privacy Policy.

5. Legal basis

We process your personal data with your consent (e.g., when you submit a lead form or message us), and as necessary to perform our services, for legitimate business interests (e.g., analytics), and to comply with legal obligations.

6.  Sharing & third parties

We may share data with service providers who help us deliver services (for example, Zoho CRM, Twilio, Google, Facebook/Meta, and hosting providers). We require service providers to protect your information and use it only as instructed.

7. Data retention

We retain personal data for as long as necessary to provide the requested service, comply with legal obligations, and for legitimate business purposes (typically up to 3 years, unless a different retention period is required).

8. Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to processing. To exercise these rights please contact us at arnavn@aurumconsults.com

9. Security

We use reasonable technical and organizational measures to protect personal data. However, no security measure is perfect and we cannot guarantee absolute security.

10.Children

Our services are not directed at children under 16. We do not knowingly collect personal data from children.

11. Changes to this policy

We may update this Privacy Policy. We will post the updated policy on this page with a revised effective date.

12. Contact

If you have questions about this policy or want to exercise your privacy rights, contact us at: arnavn@aurumconsults.com.

© Aurum Consulting